FAQs

    • Weekly 45 minute classes

    • A brand new Kindermusik storybook per unit, varies by level

    • New music & activities with each new unit

    • Unlimited access to digital music & storybooks from class

    • Unlimited Makeup classes as long as you are enrolled

    • Child development education for parents (in class and online)

  • Each class option on our schedule lists a monthly tuition that will be charged automatically using a credit card on file on the 1st of every month. Kindermusik class tuition is $78 per month. There is an annual $30 enrollment fee for all students enrolled at Learn Sing & Grow. Families continuing from semester to semester receive discounted registration fees.

    We run a school year program. The monthly tuition is 1/10th of the total for the school year providing a consistent, budget-friendly amount. It is not tied to the number of classes or lessons offered in a given month.

    Summer Kindermusik Class tuition is based on an 8 week summer session and is not tied to our School Year fees.

  • Payments are run on the 1st day of the month. (Prorated payments run at time of registration if joining mid-month).

    For School Year Enrollments between August and May: Your registration fee is run when you enroll. If you are enrolled for the school year, tuition payments run from August to May on the 1st of the month.

    If you are enrolled for Summer Camps, the payments runs the 1st day of the month you are enrolled.

    • All registrations for the school year (September to May) are charged an Enrollment Fee of $30 per student. This fee is non-refundable.

    • Families continuing on from the school year session to the summer session will not incur an additional enrollment fee.

    • Families continuing on from a summer session to a school year session receive a discount on their Enrollment Fee for the following school year.

    • A deposit of $35 will be run for all Summer Kindermusik classes that is non-refundable.

  • Login to your Customer Portal using your email address provided at registration. Once logged in, select Billing information and update as needed.

    • You can change enrollment at the end of any month by filling out the Change In Enrollment form online.

    • The form must be received by the 25th of the month, in order to process it and avoid payment on the first day of the following month.

    We recommend at least 4-6 weeks of Kindermusik classes to give a child or student time to transition and adapt to the new rituals and routines of class.

    • Don't stress! We'll make sure you can make up that important time with your kiddo. Life is unpredictable, so to help with that we offer unlimited make-up classes per session while enrolled.

    • Makeup classes expire at the end of the session and cannot be rolled over. Makeup classes are for enrolled families only. There are no credits or refunds given for any unattended classes or for an unfinished month.

    • Families are responsible for scheduling their own makeup classes through the Customer Portal.

    Here's what to do:

    • Let us know you are going to miss a class. Thank you - this will open up a spot for another student.

    • Login to the Customer Portal online where you can register for any available class on the list with your makeup tokens.

    • Kindermusik home materials accompany each unit covered in class and are included in registration costs.

    • We believe that Kindermusik doesn't just need to be a weekly activity that children come to, rather music can be made a regular part of your daily routines. The more familiar and comfortable your child is with the songs from the class, the more comfortable IN CLASS your child will become. And that comfort will allow for more learning to happen!

    Download the Kindermusik App.Accessing your Home Materials: The first time you access your materials you will need to create an account at Kindermusik.com. The email address you used to register for classes will be the same one used for your Kindermusik Home Materials.

    • Download the Kindermusik App.

    • Click on “Sign Up Now”.

    • Enter name and the same email address used for your enrollment.

    • Set a password.

    • Click on “Sign Up” and you're all set!

    Access all of your music and storybooks (plus so much more!) via the FREE Kindermusik App!

  • Children can "graduate" up to the next level at any time during the school year according to birthdate and development, and what the instructor feels is best for the child.

    Often parents choose to move up in September, January, and summer for convenient scheduling, yet we promote up every month and CELEBRATE with you!

  • To make changes to your enrollment, simply complete a Change in Enrollment form online.

    To withdraw, we must receive a change request by the 25th of the month to avoid charges for the next month. Look for a confirmation email to confirm that your change request has been received and processed.

    Once a payment runs for the month, no refunds or discounts will be given. If your schedule has changed, please help us learn more using the Change In Enrollment form and we will assist with a list of alternative class times (if available) so that you can continue with classes.

  • Each class has a maximum of 8 families. This may not include families who are attending a for makeup purposes.

    Please Note: A minimum number must be met in order for any class or playdate to occur. This minimum needs to be met 24 hours or earlier so that we can determine if a particular date will hold. Due to rental fees, teacher fees and quality assurance, we reserve the right to cancel any classes that do not meet this requirement. Please get your registration in at least 24 hours prior to class day if not earlier so we can ensure your preferred class holds.

  • We get this question a lot! The best way to decide is to reach out to our office so we can guide you to the best class.

  • We love when you want to share Kindermusik with friends! We just need to make sure there is room in a particular class, however, before they just arrive.

    • To attend class with a friend, we recommend attending a Playdate Class together.

    • Bringing Extra Siblings: If schools are cancelled or not in session, siblings might be home at your regularly scheduled class time. Siblings are more than welcome (even if not in the age range for the class) on these special occasions, however please let your regular teacher know or reach out to our office to provide a heads up and make sure we have room.

    • Bringing a Grandparent: It's truly special when we have additional family members who want to experience Kindermusik with your child. Again, please email our office to provide a heads up of your guest.

Studio Policies

Payments

Learn Sing & Grow collects an annual, non-refundable, registration fee of $30 per child during the school year. All registration fees are non-refundable. Summer classes have a $35 non-refundable deposit to save your spot. The deposit IS NOT a registration fee, rather a deposit to hold your spot in a Kindermusik class.

All monthly automatic debit transactions will be charged on the 1st day of the month for the current month of classes.

We run a school year program. The monthly tuition is 1/10th of the total for the school year providing a consistent, budget-friendly amount. It is not tied to the number of classes or lessons offered in a given month.

A $10 charge will be assessed on all late payments after the 8th day of the month, declined automatic debit transactions, and returned checks.

If automatic debit transactions are returned three (3) times, your automatic debit privileges will be canceled.

Due to operational costs, NO REFUNDS, CREDITS OR TRANSFERS WILL BE ISSUED.

Playdate Class Pricing / Payments

Playdate class pricing is $20/child and $15/additional sibling. Should a family miss their Playdate class payment will not be refunded or transferred to another class. Make-up classes are only available for monthly members.

No registration fee for a Playdate class.

Make Up Classes

To qualify for a make-up class, you must call, email OR cancel on the Customer Portal prior to missing a class. make-up classes can be booked two (2) weeks in advance. If a make-up class cannot be rescheduled, we offer you a free Playdate class for the entire family. Cancellation of your enrollment will lead to a forfeiture of all unused make-up classes not used prior to cancellation. Make-up classes cannot be used to extend enrollment. Make-up classes with specific teachers cannot be guaranteed.

Unexcused Absences

If a child misses his/her Kindermusik class for three (3) consecutive weeks without verbal communication as to the reason for the absence, Learn Sing & Grow reserves the right to permanently cancel that child’s lessons after the 3rd absence.

Class Minimums

If a child’s group class only has 1 or 2 students, Learn Sing & Grow reserves the right to consolidate that class with another class or cancel that class completely.

Teacher Requests

Learn Sing & Grow does not guarantee teacher requests. Teacher’s schedules are subject to change at any time.

Happiness Guarantee

Because it may take 4-6 classes for your child to learn the environment and routines of class, families must attend at least 4 classes within a 5 week timeframe to be eligible.

  • Changes in enrollment can be done online here or by writing our office prior to the 25th of the upcoming month.

  • Enrollment will be stopped and no further payments will be made. If in the middle of the month, families can continue through the end of their payment period.

  • All materials received up to your end date are yours to keep.

Change in Enrollment

In order to cancel a child’s recurring classes, a completed Change in Enrollment Form or a handwritten notification must be submitted by the 25th of the current month for the following month’s enrollment. Change in Enrollment forms can be found online. Since all charges are made automatically on the 1st, once a charge is processed, refunds will not be given and cancellation will be made for any future months. Your enrollment will continue through your next billing cycle. Cancellation of your enrollment will lead to forfeiture of all make-up classes not used prior to cancellation.

We ask that families allow 4-6 classes for their child to learn the environment and routines of class.

Inclement Weather

LSG will make independent decisions related to weather cancellations. (We do not follow school district decisions).

  • Notifications will be made on our Facebook and Instagram accounts as well as by email to notify our families of changes due to Inclement Weather.

  • Should classes be cancelled due to weather, families are invited to sign up for a makeup class via the Parent Portal online.

  • LSG classes will not be rescheduled for weather-related cancellations.

Illness & Safety

If you or your child is not feeling well, we ask that you do not come and share germs as a courtesy to the other families and the instructor.

We are following the guidelines set in place by the CDC in regards to COVID-19.

At your earliest convenience, reschedule a makeup class using the online Parent Portal.

Classroom Etiquette

  • We are so very excited to welcome families into our Kindermusik classroom!

    We encourage all parents to be active (and a little patient!) during class, as you are their most important role model.

    Please note that it takes some children several classes to gain confidence in this new setting and feel at ease in class.

    This is very common, however can be discouraging for parents. Don’t be!

    Children are still absorbing information from class but may not show it immediately. You might see it at home in a more comfortable environment as opposed to the excitement of class.

    As you become more actively involved with the activities in class your child will take notice and want to imitate your actions and focus better as well!

    • Plan to arrive about 5 minutes early for class. Arriving a little before class provides time for your child to settle in to the musical environment as they prepare to enjoy exploring instruments, reading books, or listening to music.

    • However, please do not arrive much earlier than that as your educator may be wrapping up another class, or warming up her voice for your class.

    • All classes begin on time; please try to be prompt.

    • Occasionally, being late is difficult to avoid – please enter the classroom as quietly as possible.

    • If you find yourself more than 15 minutes late, please contact us to schedule a makeup class so class is not disrupted. Thank you.

    • Remember that parent/caregiver participation is a key ingredient to success in any Kindermusik program.

    • Your commitment to regular attendance and ongoing participation with your child during class will lead to more satisfaction, sense of accomplishment and enjoyment for your child and you!

    • Please refrain from adult conversation during class time. Your child is sensitive to the adults around him/her.

    • As a side benefit, your teacher’s voice will remain in good shape if she is not having to sing or speak above the group.

    • Please turn off or silence your cell phone before entering into the classroom.

    • If you should need to talk on your cell phone, please take your child with you, and step outside.

    • Please leave juice and snacks in the car with the exception of those babies nursing or bottle feeding.

    • Kids (and parents) should wear comfortable clothes; we do a lot of movin’ and shakin’.

    • We have a NO SHOES policy for parents and children, so please come prepared to go barefoot or wear socks.

    • For the babies only, please bring a blanket for your baby to lay on during floor activities. Here’s a great article on “why no shoes?”

    • A good guideline to follow is to be fever free for 24 hours, and for a nose not to be running with anything other than clear.

    • It is VERY common for babies and toddlers to have runny noses due to teething. It is VERY hard to distinguish that from being sick.

    • If you at all feel that your child is under the weather, remain home and schedule a makeup class.

    • In class we have a “sanitation station” so after instruments and props have been used, they are immediately sprayed. Your teacher will guide all class members to follow our sanitation station policy.

    • Due to limited class sizes and the delicacy of the younger class settings, we can only accommodate non-enrolled siblings when the sibling is young enough to stay contented in a sling, car carrier or stroller.

    • Please note, all non-registered children attending class will not be able to participate. Emergency exceptions are considered.

    • Children make all kinds of sounds during the class. We call it vocalizing.

    • However, if your child is really upset and is distracting the class, your teacher may ask you to take him/her outside for a hug and some reassurance and come back in as soon as s/he is ready.

    • Should your child become curious about our music source or instruments, please re-direct him/her if your teacher is unable to.

    • Children also are curious of new surroundings and when they are learning to walk, they make moving their most important task! We want to encourage their movements, however give some boundaries.

    • Giving options to them whether to stand behind the group or sit in your lap will help teach them self regulation, and keep them participating in class.

    • Music is a help in neurological, physical, emotional, social and cognitive development.

    • We ask that parents talk with their teacher so that we may learn more about your child, and together we can make a decision about how to proceed or adapt in class.

    • Kindermusik is meant to be shared with family and friends and we welcome visitors to join us for class. We only ask that advance notice is given prior to attending so we can make the best accommodations for the space size.